
"In the 1990s, the banks, they all came to us and said, 'Look, we don't want to be regulated, we want to be free of regulation'."
"All the complaints I was getting from people was, 'Look you're regulating them too much'. And actually the truth is that globally and nationally we should have been regulating them more," he added.
"So I've learnt from that. So you don't listen to the industry when they say, 'This is good for us'. You've got to talk about the whole public interest.'"Ah well, lesson learned, eh? But "All the complaints from people"?
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